Call/Text: 585-721-7583
Promoting Wellness by Addressing Human Factors in Delivery of Care
Call/Text: 585-721-7583
Background of Concepts
Brief Bio
The Culture of Medicine as a Predisposing and Perpetuating Dilemma
The Culture of Medicine as a Predisposing and Perpetuating Dilemma
Dr. Privitera is Professor Emeritus at University of Rochester Medical Center (URMC), and was Medical Director, Medical Faculty and Clinician Wellness Program, which worked on individual and organizational interventions to reduce clinician burnout. He was Chair, Medical Society of the State of New York Task Force on Physician Stress and
Dr. Privitera is Professor Emeritus at University of Rochester Medical Center (URMC), and was Medical Director, Medical Faculty and Clinician Wellness Program, which worked on individual and organizational interventions to reduce clinician burnout. He was Chair, Medical Society of the State of New York Task Force on Physician Stress and Burnout 2015-2019, and stepped down to focus more on relationship of Clinician Wellbeing and Patient Safety. He received a Patient Safety Award 2018-2019 from his malpractice carrier MCIC. The goal of this project was to develop and deliver a Human Factor-Based Leadership curriculum that uses an Integrated Model of Patient Safety and Staff wellbeing. The outcome of this project helped leaders identify and reduce latent conditions in healthcare systems that contribute to error and clinician burnout. He now on the Faculty of Institute for Healthcare Improvement, Boston MA. He is working with colleagues on a HRSA Grant called Workplace Change Collaborative, funded by Lorna Breen Act of Congress for Healthcare Worker Wellbeing. For further information.
michael_privitera@urmc.rochester.edu or Text 585-721-7583.
The Culture of Medicine as a Predisposing and Perpetuating Dilemma
The Culture of Medicine as a Predisposing and Perpetuating Dilemma
The Culture of Medicine as a Predisposing and Perpetuating Dilemma
Clinicians, to get through training and clinical rotations have been able to demonstrate that they have significant resilience and have been able to conquer challenges put in front of them.
Healthcare reform, well-meaning patient safety and healthcare value efforts along with business of medicine factors have created a perfect storm for ca
Clinicians, to get through training and clinical rotations have been able to demonstrate that they have significant resilience and have been able to conquer challenges put in front of them.
Healthcare reform, well-meaning patient safety and healthcare value efforts along with business of medicine factors have created a perfect storm for causing burnout. The culture of medicine includes a culture of silence and endurance. The message: Do not let anyone think you are weak. Since all these stressors come from authorities, initial assumption is that it must be good and possible to do. However there is no agency that oversees what the total job description of the clinician should be. Human limits get exceeded with inadequate awareness by leaders and the clinicians themselves
Helping Patients and Clinicians While Adding Safety, Quality and Value to Healthcare
Helping Patients and Clinicians While Adding Safety, Quality and Value to Healthcare
Helping Patients and Clinicians While Adding Safety, Quality and Value to Healthcare
Burnout leads to withdrawing from patients, being less emotionally connected with them, as well as increasing the risk of medical error from the effects of acute or chronic occupational stress.
Reducing burnout creates value on investment as well as return on investment. Value added includes improved emotional availability for compassion
Burnout leads to withdrawing from patients, being less emotionally connected with them, as well as increasing the risk of medical error from the effects of acute or chronic occupational stress.
Reducing burnout creates value on investment as well as return on investment. Value added includes improved emotional availability for compassion with patients, improved patient experience, better clinician brain functioning in the care of patients, less disruptive behavior occurring among staff.
Our Story
Helping Patients and Clinicians While Adding Safety, Quality and Value to Healthcare
Helping Patients and Clinicians While Adding Safety, Quality and Value to Healthcare
At MichaelRPriviteraMD.com, we believe that wellness is the key to a happy and healthy life. That's why we started our business, to help people achieve their wellness goals in a way that works for them.
Human Factors /Ergonomics
What Are Human Factors and Ergonomics (HFE)?
- A scientific discipline concerned with understanding the interactions among humans and other elements of a system. Applies principles, data and methods.
- Purpose: To optimize human well-being and overall system performance.
- Patient safety is one component of system performance.
- Range of HFE: Physical, cognitive and organizational (macro) ergonomics.
- Goal of HFE method: Fit the system to the people instead of fitting the people to the system.
- International Ergonomics Association: www.iea.cc
Burnout Reduction Requires Combination of Individual Interventions and Organizational/Systemic Interventions.
For clinicians 80 % of the occupational stressors are organizational/systemic.
Individual interventions to reduce burnout must be paired with organizational interventions to be significantly effective.
Organizational application of HFE in workflows, operations and leadership is the goal.
Application of HFE
Human factors/ ergonomics in the delivery of service is considered in many occupations
of high impact such as airline industry and nuclear power industry,
but not considered sufficiently by stakeholders in healthcare delivery. A common administrative framework of healthcare involves focus upon costs, quality and patient satisfaction(The Triple Aim). Many industries which support healthcare and healthcare
administrators do not have firsthand knowledge of the complexities in delivering
care. As a result, the experience and human factors of providing care
are often overlooked at high level decision-making unless incorporated into
the healthcare delivery framework proposed as the fourth aim of The
Quadruple Aim framework.